• USF IT Chat Support is available from 7:30AM to 5PM, Monday through Friday.
  
  If you require assistance outside those hours, our phone lines may be open. Please call 813-974-4357 for assistance, or please visit USF IT Service Desk
  
  
  Chat Support will resume Wednesday at 7:30am EST.
  
  For additional support options and hours, please visit USF IT Service Desk

Important Messages

• Session Key is not required. If you were given a session key, enter it in the box below and click the submit button next to that box. If you don't have a session key, please fill out the Issue Submission form, and click Submit to start a session with a remote support technician.
• For issues with NetID, password reset, or MFA, please select the issue type of NetID or Login Issue using the pull down menu for Your Issue in the form below.
• Chat Support technicians are available to assist with computer issues Monday-Friday, 7:30am-5pm. Outside of those hours please call (813) 974-4357, or visit USF IT Service Desk for assistance.