- USF IT Chat Support is available from 7:30AM to 5PM, Monday through Friday.
If you require assistance outside those hours, our phone lines may be open. Please call 813-974-4357 for assistance, or please visit http:// USF IT Service Desk
for additional support options.
Chat Support will resume Thursday at 7:30am EST.
Important Messages
- Session Key is not required. If you were given a session key, enter it in the box below and click the submit button next to that box. If you don't have a session key, please fill out the Issue Submission form, and click Submit to start a session with a remote support technician.
- If you are an Alumni, and have lost access to your USF GMail please refer to this link for more information on the announcement from October, 2023. http:// What's Changing One Year After Graduation
- Chat Support technicians are available to assist with computer issues Monday-Friday, 7:30am-5pm. Outside of those hours please call (813) 974-4357, or visit http:// USF IT Service Desk for assistance.