- USF IT Chat Support is available from 7:30AM to 5PM, Monday through Friday.
If you require assistance outside those hours, our phone lines may be open. Please call 813-974-4357 for assistance, or please visit USF IT Service Desk
for additional support options.
Chat Support will resume Friday at 7:30am EDT.
Important Messages
- Session Key is not required. If you were given a session key, enter it in the box below and click the submit button next to that box. If you don't have a session key, please fill out the Issue Submission form, and click Submit to start a session with a remote support technician.
- If you are an Alumni, and have lost access to your USF GMail please refer to this link for more information on the announcement from October, 2023. What's Changing One Year After Graduation
- Chat Support technicians are available to assist with computer issues Monday-Friday, 7:30am-5pm. Outside of those hours please call (813) 974-4357, or visit USF IT Service Desk for assistance.